Is Marketing Dead in Manufacturing?

As a St. Louis CNC Machine Shop, MDM Machine & Technology, Inc. understands the importance of balancing our focus on both customer orientation and product orientation. Too often companies get absorbed in the sales process or in the innovation of products. Shifting completely to either creates an unbalanced organization the neglects either consumer or the quality of their product.

Successful machine shops will integrate their consumer-centered business processes with their innovative and quality product processes. MDM Machine & Technology hold two axioms at the heart of our operations, (1) to provide clients with a complete set of manufacturing solutions through a service-dominant process and (2) to constantly develop innovate products and manufacturing processes that continually improve production quality, production time, and reduce production costs.

While this idea is simple in theory, the process of establishing such an integrated and cross-functioning business can be overwhelming. So how do we do it? Our leadership, middle management, and direct service personnel are educated and align their efforts with our main axioms. Our sales, marketing, and manufacturing departments are integrated and cross-functioning business functions that ensure consumer satisfaction and retention.


CNC Machine Shop